Case Study: TeamLogic IT achieves rapid ransomware recovery and zero downtime with Datto SIRIS

TeamLogic IT - Customer Case Study

TeamLogic IT, a Massachusetts–based managed services provider, protected Crowne Plaza Boston when its conference center and administrative systems were struck by the CryptoLocker ransomware during a busy evening. With critical files at risk and guests and events underway, the hotel needed an immediate, effective response to avoid major disruption or paying a ransom.

Because the hotel had a Datto SIRIS backup and disaster recovery solution in place, TeamLogic detected the attack via its remote management console, dispatched a technician within 20 minutes, and deployed the Datto recovery. Systems were fully restored within an hour with no data loss, zero downtime for guests and events, and no ransom paid — allowing business to continue uninterrupted.

TeamLogic IT

Frank Slattery

General Manager