Case Study: Solutions Squad achieves uninterrupted business continuity and rapid recovery with Datto SIRIS by Datto

Solutions Squad Triumphs Over Smoke-Filled Offices

Solutions Squad Inc., a managed service provider that acts as the IT department for small businesses, faced a real-world uptime test when longtime client Genet Property Group evacuated their office because it was filling with smoke. With Genet’s operations tied to billable hours and business-critical servers, any downtime threatened payments, leases, and showings — making immediate continuity and data protection essential.

Solutions Squad remotely shut down servers and confirmed backups, then responded on site; because Genet was protected by a Datto SIRIS appliance (replacing their previous tape routine) they restored access quickly and avoided data loss. The office was back in two hours, and had it become a longer outage staff could work remotely, giving Genet reliable business continuity, lower operational stress, and 24/7 support.

Solutions Squad

David Moadab

Managing Partner