Case Study: Solutions Inc. achieves uninterrupted Fayette County operations during prolonged server replacement with Datto

Solutions Inc. - Customer Case Study

Solutions Inc., a managed services provider that supports more than half of Iowa’s counties, faced a critical outage when Fayette County’s main fileserver failed and the original server vendor repeatedly delayed a working replacement. That vendor’s failed repairs forced Solutions to keep the county running off a backup for an extended, uncertain period — a high-risk situation for a public-sector MSP whose reputation depends on uninterrupted service.

By activating Datto’s backup and recovery platform, Solutions kept Fayette County operational throughout the prolonged replacement process. Datto’s reliable failover, daily integrity checks, centralized portal and responsive support preserved county operations and Solutions’ client trust, turning a potential disaster into a validated, long-term backup solution.

Solutions Inc.

Zach Ramsey

Solutions Inc.