Case Study: Sawback IT achieves rapid 100% data recovery and avoids costly downtime with Datto

Sawback IT and Datto Save Client From a Costly Mistake

Sawback IT, a Western Canada MSP and division of LANslide Integration Services, supports nearly 100 clients across sectors like government, healthcare and energy. One client, Ballistic Echo — a software development house — relied on slow file-level backups that left them vulnerable when human error wiped thousands of lines of unique code, putting hours of work and revenue at risk.

Sawback IT deployed the Datto ALTO image-based hybrid cloud backup, giving Ballistic Echo frequent, self-service restore options. When the deletion occurred, the client recovered 100% of the data within minutes without Sawback intervention, avoiding downtime and demonstrating clear ROI and ease of use.

Sawback IT

Todd Scheven

President