Case Study: Business Technology Partners achieves instant recovery and minimal downtime with Datto SIRIS

Realize Business Continuity for Your Clients

Business Technology Partners (BT Partners) is an MSP serving 150+ small and midsize businesses across industries that needed reliable business continuity for clients. When two customers suffered hardware-related Exchange server failures (a disk crash and intermittent lockups), BT Partners had to identify the root causes, restore services, protect data, and minimize downtime.

Using Datto’s SIRIS, BT Partners virtualized failed servers to the appliance and cloud, allowing immediate failover and testing without shutting systems down—one client was back online in 15 minutes and the other ran for hours on Datto to prove the issue was hardware. The team restored data to on‑site servers after replacements, achieving full recovery with minimal downtime, no data loss, and stronger customer confidence.

Business Technology Partners

Keith Onchuck

VP of Information Technology