Case Study: Rational Business Solutions Inc. achieves zero data loss and minimal downtime during tax season with Datto SIRIS

Rational Business Solutions Inc. - Customer Case Study

Rational Business Solutions, a Richmond Hill–based managed IT provider with more than 15 years serving small and medium businesses, had to respond when a Montreal accounting client's server motherboard fried in the middle of tax season — a time when downtime could mean significant lost revenue and regulatory exposure.

Because Rational had deployed a Datto SIRIS six months earlier, hourly image-based backups to a hybrid cloud with screenshot verification and instant virtualization let them connect 40 machines and restore operations in about 45 minutes with zero data loss. A bare-metal restore to a temporary server kept the firm fully functional while replacement hardware was ordered, averting a major financial and compliance disaster.

Rational Business Solutions Inc.

David Rashkovan

Chief Executive Officer