Case Study: Portfolio Arts Group achieves rapid recovery and uninterrupted production with Datto

Portfolio Arts Group - Customer Case Study

Portfolio Arts Group, a Connecticut-based manufacturer of framed home décor sold through retailers like Kohl’s and Michaels, relied on a single server to track 80,000 SKUs and keep its 50-person production line running. With a one-person IT team, David Welch faced a risky, fragmented backup setup (local backups, cloud backups, and tape) that left the business vulnerable to costly downtime.

Partnering with MSP Ash Creek, Portfolio adopted Datto as its single business continuity and disaster recovery solution. When a server failure halted production, Ash Creek failed over to the Datto appliance within minutes, allowing operations to continue with no noticeable downtime and restoring the virtual environment after a week; Welch can now perform restores himself, and the MSP credits Datto’s comprehensive product and 24/7 support for simplifying and securing their BCDR.

Portfolio Arts Group

David Welch

IT Director