Case Study: Pittsburgh Computer Solutions achieves rapid recovery of 300,000 files after ransomware with Datto

Pittsburgh Computer Solutions - Customer Case Study

Pittsburgh Computer Solutions (PCS), a managed services provider, faced a major incident when an accounting firm client was hit by ransomware after two employees clicked a phishing email, instantly locking over 300,000 critical business files. The outage threatened sensitive client data and time‑sensitive government deadlines.

PCS used Datto’s backup and disaster recovery solution and worked with Datto support to mount shares and restore from the most recent backup, returning the firm to operation quickly. PCS praises Datto’s single‑pane management, automation and highly responsive support for making the recovery simple, fast and reliable.

Pittsburgh Computer Solutions

David Deuerling

Chief Technology Officer