Case Study: Penn Systems Group achieves reliable disaster recovery and profitable backup services with Datto

Penn Systems Group - Customer Case Study

Penn Systems Group, a Philadelphia-area managed services provider led by solutions consultant Nick Benanti, was frustrated by backup products that failed intermittently, produced vague alerts and consumed excessive support time—making backups hard to sell and risky to rely on, especially after a severe ice storm threatened their own operations.

By switching to Datto’s on-site, hybrid and cloud backup solutions with clear alerts and Time-Based Cloud Retention pricing, Penn Systems gained reliable protection and predictable margins. When a Category 4 winter storm knocked out power and their data center, staff accessed Datto cloud backups from home to quickly help customers restore operations, maintain service continuity and preserve the company’s credibility.

Penn Systems Group

Nick Benanti

Penn Systems Group