Case Study: Lighthouse Networks achieves rapid server recovery and business continuity with Datto

Lighthouse Networks Guides Companies Toward Business Continuity

Lighthouse Networks is a Massachusetts-based managed service provider that delivers custom IT and 24/7 support to small and mid-sized businesses. One long-time client, insurance adjuster Friedline & Carter, generates huge volumes of photos and documents per claim and relies on continuous access to that data; when their on‑prem server failed after a relocation, the company faced the real risk of being unable to capture or upload claim evidence.

Using a Datto SIRIS backup appliance that had run a recent image, Lighthouse restored the environment and had Friedline & Carter back online by 10:00 a.m., then migrated active VMDK files to a new server without productivity loss. The incident demonstrated full business continuity — all domain, email and applications remained functional during migration — and prompted Lighthouse to keep spare Datto units on hand to ensure rapid recovery and ongoing client confidence.

Lighthouse Networks

Arthur Kaye

Owner and Manager