Case Study: ITECH Solutions triples sales pipeline and doubles product sales with Datto Commerce (Datto)

ITECH Solutions Triples Sales Pipeline with Datto Commerce

ITECH Solutions is a 12‑person managed service provider in San Luis Obispo that partners with more than 60 clients to manage IT and act as a virtual CIO. CEO Brian Weiss was frustrated with a slow, manually intensive quoting and procurement process that didn’t integrate well with Autotask PSA, limiting his ability to scale sales and take on higher‑level business priorities.

After adopting Datto Commerce, ITECH cut average quote creation from 15 minutes to 1 minute (complex quotes from up to an hour to about 5 minutes), enabled staff to sell and quote directly, and automated procurement with live vendor feeds and auto‑generated POs. The result: a tripled sales pipeline, doubled product sales in under six months, and a roughly tenfold reduction in rework — freeing resources and increasing efficiency.

ITECH Solutions

Brian Weiss

President & CEO