Case Study: Databranch achieves fast recovery and uninterrupted operations with Datto

How to Manufacture a Proper BCDR Solution

Databranch, a 30-year IT consulting and managed services provider in western New York and a Datto partner, faced the common challenge of unreliable tape backups while supporting a wide regional client base, including Clarion Sintered Metals, a 24/7 powdered‑metal manufacturer. When a winter storm caused a burst water line and electrical damage that took Clarion’s ERP server offline, their two‑person IT team needed a faster, more reliable recovery method to avoid costly production downtime.

Databranch deployed Datto’s business continuity and disaster recovery solution, allowing Clarion to run virtualized backups from the Datto device while their server was restored — keeping operations running for nearly two weeks with no production loss. The result was rapid, remote recoveries that saved clients valuable time and money, gave both Databranch and its clients greater peace of mind, and helped differentiate Databranch’s MSP services.

Databranch

David Prince

President