Datto
118 Case Studies
A Datto Case Study
Tekie Geek, a Staten Island–based MSP serving small businesses and a Datto customer for nine years, faced a common challenge from the Microsoft Shared Responsibility Model: clients assumed SaaS platforms like OneDrive and Teams provided full backup and retention, leaving them exposed to accidental deletion, compliance gaps, and ransomware that can sync and propagate across devices.
Tekie Geek deployed Datto SaaS Protection and SaaS Defense—fast to set up and easy to monitor—to back up Microsoft 365 (email, OneDrive, SharePoint, Teams) and enable rapid, on-demand recovery. The combined solution gives Tekie Geek clients reliable third‑party backups, stronger ransomware protection, and the ability to meet retention and compliance requirements.
Mike Bloomfield
President