Case Study: Rigidnet achieves rapid ransomware recovery and minimal downtime with Datto

How Rehab Pro Recovered From Locky

Rehab Pro LP, a Texas-based provider of rehabilitation services, discovered 30 GB of critical business data corrupted by the Locky ransomware after an employee opened a malicious invoice. Billing and IT Manager Rainey Riley contacted their MSP, Rigidnet LLC, to contain the infection and recover operations before the attack spread to other vital files like payroll.

Rigidnet’s Help Desk Supervisor David Tidwell used a Datto business continuity solution to restore the previous night’s backup within minutes, identify infected drives, and roll systems back to a pre-encryption state. The fast, straightforward recovery got Rehab Pro back online quickly, avoiding days of downtime and a potentially catastrophic data loss.

Rigidnet

David Tidwell

Help Desk Supervisor