Case Study: FlightPath IT achieves streamlined operations and reduced costs with Datto RMM

How FlightPath IT Streamlines Operations with Datto RMM

FlightPath IT, a small managed service provider, was struggling with fragmented remote monitoring and management tools — on‑prem hosting with extra charges, monolithic cloud software that didn’t fit, and persistent Windows update problems that affected clients. After their contract expired they evaluated options and, already using Datto BCDR and SaaS Protection, selected Datto RMM as a single solution that met their needs.

Datto RMM’s native capabilities and onboarding smoothed the transition: out‑of‑the‑box functionality immediately resolved Windows 10/Server 2016 update issues, and an intuitive dashboard plus scripting simplified daily management. The result was more proactive service, increased efficiency, reduced costs, and new revenue opportunities as FlightPath added clients and improved support.

FlightPath IT

Jonathan Sheldon

Co-Owner