Case Study: DataSHUR helps a dental franchise avoid catastrophic data loss with Datto

How DataSHUR Saved a Client From the Verge of Closure

DataSHUR helped a large dental franchise with over 190 offices in Denver, Colorado after a server crash caused a complete halt to operations. The customer lost access to about 20TB of critical patient, scheduling, and medical data, and without working backups or warranty support, the business was unable to function for days.

Using Datto’s recovery approach and support, DataSHUR got the client back up temporarily and worked to restore the environment after multiple drive failures and a corrupted database. The incident ultimately resulted in more than 12 business days of downtime and over $1.2 million in lost revenue, underscoring the impact of Datto-backed disaster recovery in preventing business closure.

DataSHUR

Keith Burton

Chief Executive Officer