Case Study: Ethos Technologies secures reliable backup and disaster recovery with Datto

Ethos Technologies - Customer Case Study

Ethos Technologies (formerly Blue Ridge Copier) brought 30 years of managed print experience and a Hardware-as-a-Service model into a new managed IT direction under Technical Director Doug Turpin. As they built a 10-engineer team, helpdesk and outsourced NOC, their biggest challenge was finding a backup and disaster recovery vendor that offered pay-as-you-go pricing, strong support, and seamless integration with their PSA, ConnectWise.

After peer recommendations, Ethos chose Datto for its flexible pricing, ConnectWise integration and reliable support, deploying secure backups and disaster recovery across client environments. The solution let Ethos expand managed services for desktops, servers and firewalls, increase customer confidence, and grow their portfolio across healthcare, legal and education.

Ethos Technologies

Doug Turpin

Technical Director