Datto
118 Case Studies
A Datto Case Study
GRIP I.T., an Ontario-based managed services provider, was supporting a Markham molecular diagnostics firm whose mission‑critical data and life‑saving test results could not tolerate downtime. The client’s tape‑based backup system—two tape libraries with long runtimes (Exchange daily backups of 18–22 hours and weekly databases up to 38 hours), manual rotations, off‑site pickup schedules and media deterioration risks—was slow, costly and operationally risky.
GRIP I.T. implemented a customized Datto SIRIS 2 BDR solution hosted in their own data center, eliminating tape handling and dramatically reducing backup runtimes. The change nearly removed lengthy backup windows, cut operating costs by about 60%, and minimized business risk while providing flexible options for off‑site replication to Datto’s secure Canadian data center.
Goldstein Ramball
Chief Technology Officer