Case Study: Custom Assemblies achieves near-instant recovery after two lightning strikes with Datto

Custom Assemblies - Customer Case Study

Custom Assemblies, a manufacturing subcontractor supported by Cary, NC MSP Neuse Networks, faced a severe business continuity threat when lightning struck and disabled their servers — not once but twice — despite having surge protection. The outages jeopardized order processing, invoicing, payroll and remote sales access, risking immediate revenue and long-term customer relationships.

Neuse Networks had deployed Datto SIRIS, which creates local and cloud backups and instant failover virtual machines; when the servers failed the Datto appliance booted the systems in minutes, keeping applications and services running. The rapid recovery prevented significant financial and reputational damage, and the MSP cites Datto’s predictable pricing, easy management and responsive support as key benefits.

Custom Assemblies

Kathy Jackl

Operations Manager