Case Study: Cole Informatics achieves time and cost savings with Datto’s business continuity solutions

Cole Informatics Saves Time and Money With Datto’s Business

Cole Informatics, a Tennessee-based IT and telephone services provider founded in 2002, built its business around helping small and mid-sized companies run on reliable technology. As customer data grew, Cole struggled with costly, fragile backup and disaster-recovery solutions (ShadowProtect/eFolder and a less-supported vendor) that required frequent reseeding, incremental billing, and manual verification, which hampered scalability for their PartnerSAFE™ offering.

Cole retraced his steps to Datto and fully migrated to Datto’s appliances and cloud, gaining 24/7 support, single-pane management, flexible backup scheduling, Inverse Chain Technology (which eliminates fragile image chains), and automated Screenshot Backup Verification. The result: lower operational overhead, predictable pricing and easier scaling using Datto’s large cloud, faster deployments, happier technicians, and a revived, more profitable PartnerSAFE service.

Cole Informatics

Terry Cole

Owner/Founder