Datto
118 Case Studies
A Datto Case Study
CMIT Solutions Stamford & Hartford, led by owner Linda Kuppersmith, is an MSP serving industries including investment, medical, legal and a hospitality niche. When a 180-room luxury hotel client was hit by ransomware on one of the busiest days of the year — with backups initially infected and 9 of 10 servers plus dozens of workstations impacted — CMIT faced a high-stakes disaster recovery challenge that threatened every guest-facing service.
Using Datto SIRIS and Datto disaster services, CMIT identified a clean 4 a.m. restore point, virtualized affected servers (local and cloud), and brought core systems back online within about 10–13 hours so the resort could fully operate that day. The team avoided paying the ransom, completed a month-long remediation with Datto techs to harden systems, and emerged with improved resilience and confidence in their backup strategy.
Linda Kuppersmith
Owner