Case Study: Stephill Associates, LLC achieves rapid data recovery and minimal downtime with Datto SIRIS from Datto

Better Data Recovery Yields Happy Clients

Stephill Associates, LLC is an IT infrastructure provider serving SMBs in New Jersey and New York City since 2003. After experiencing repeated hardware failures and failed virtualizations with a previous BDR vendor, principal David Streit moved clients to Datto SIRIS. That decision was put to the test when a key client’s mail server was hacked—bringing down a webserver that handled appointments during the client’s busy season and putting revenue at risk.

Using Datto SIRIS, Streit had the client shut off the physical server and remotely virtualized a pre‑hack snapshot, restoring services immediately (with better performance than the old hardware) and running on the BDR until the server was repaired. The next day he also recovered a crucial deleted file by mounting an hourly snapshot and mapping it remotely—everything done in minutes. The result: minimal downtime, recovered data, and a satisfied client who praised the solution’s affordability and reliability.

Stephill Associates, LLC

David Streit

Principal