Case Study: ShowTech Solutions achieves rapid forensic SaaS threat detection with Datto SaaS Defense

A multi-pronged approach to a changing business landscape

ShowTech Solutions, a Florida-based MSP serving small and medium businesses, faced a growing security gap as remote work expanded use of SaaS apps like SharePoint, OneDrive and Teams. Traditional email-focused tools relied on known-threat data and couldn’t explain why items were flagged, leaving ShowTech’s clients exposed to unknown malware and MSPs unable to give forensic answers or fast remediation.

Datto SaaS Defense delivered a turnkey, multi-layered solution that analyzes content composition across email and SaaS apps, automatically detecting, quarantining and explaining unknown threats. The result: faster time-to-detection and remediation (ShowTech cites resolving incidents in minutes), clearer reporting for customers, reduced operational friction for technicians, and stronger, integrated protection across the Datto product suite.

ShowTech Solutions

Charles Love

Director of Operations