Case Study: Pinnacle, An Advanced Imaging Solutions Company achieves rapid recovery and uninterrupted business continuity with Datto SIRIS

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A Migration from Tape to Business Continuity, for Country’s Oldest Producer of Waffle Flour

Pinnacle, an Advanced Imaging Solutions company and IT services provider to New Carbon (a long-established pancake and waffle flour manufacturer), identified that years of tape-based backups were causing repeated failures, slow restores, capacity problems and unacceptable business-continuity risk across 85 users and 7 TB of data. After a business and technology audit, both teams agreed tape could not meet Recovery Time Objectives (RTOs) or provide reliable, redundant off-site protection.

Pinnacle implemented Datto SIRIS, a hybrid image-based BDR solution with automated backup verification and cloud redundancy. Migration was quick and simple, and when a server crash occurred the team instantly restored VMs and individual files with no data loss, minimal downtime and restored business operations — eliminating tape-related headaches and meeting their continuity goals.


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