Case Study: Griffin Transportation achieves continuous Internet uptime and wins more business with Datto Networking

How Datto Networking helps Griffin Transportation stay one step ahead of the competition

Griffin Transportation, a Grand Rapids-based truckload and logistics company operating 75 tractors and 200 trailers, depends on continuous Internet access for load matching and federally mandated ELD tracking—so much so that founder Craig Scholten warned they can lose as much as $100,000 an hour when connectivity fails. Aging phones, network equipment, and unreliable Internet put dispatching, driver productivity, and customer service at risk, prompting Griffin to seek a single managed IT provider to modernize their infrastructure.

IT Partners deployed a Datto-based solution: Datto switches and access points (including outdoor Wi‑Fi with voucher access for drivers), redundant fiber and cable Internet, two Datto Networking Appliances with 4G LTE failover, and a modern VoIP phone system, backed by Datto’s direct 24/7 support. The upgrades delivered reliable connectivity and phone service, reduced driver idle time, improved real-time tracking and customer communication, and gave Griffin a competitive uptime advantage when others experience outages.

Griffin Transportation

Jeri Smith

Administrative Assistant