Case Study: Empire Palms Apartments achieves full, reliable Wi‑Fi that attracts and retains tenants with Datto Networking

Empire Palms Apartments - Customer Case Study

Empire Palms Apartments is a 58‑unit complex in Ventura, California. Owner George Fonti wanted a value‑added amenity to attract new tenants and improve retention, so he asked Tim Phillips of Aletho Technologies to deliver a reliable wireless Internet solution for the three building site with limited cabling options.

Aletho deployed an Open Mesh zero‑configuration mesh network—three DSL feeds tied to Open Mesh access points plus 14 powered repeaters secured with wall covers—managed via CloudTrax for alerts, bandwidth throttling and voucher access. The system was installed in under a day and completed within a month, self‑heals for redundancy, generates very few support calls, and has become a key leasing and retention driver; its success led Fonti to expand the same solution to his other properties, and tenants now routinely use gaming and streaming services in addition to basic web access.

Empire Palms Apartments

Tim Phillips

Empire Palms Apartments