Case Study: Batteries Plus Bulbs achieves stable, long‑range, low‑maintenance WiFi across 700+ stores with Datto Networking

Batteries Plus Bulbs - Customer Case Study

Batteries Plus Bulbs, the nation’s largest battery, light bulb and device-repair franchise with 700+ stores, was struggling with an unreliable managed wireless service that dropped connections and couldn’t support expanded store operations. They needed stable, long-range WiFi with low overhead to power in-store tools (battery and device testing, key‑fob programming, receipts) and to reach every corner of their stores and parking lots without changing security architecture.

They deployed Open Mesh OM2P‑HS access points managed via CloudTrax, pre‑provisioning kits (AP, PoE injector and color‑coded cables) and shipping them for plug‑and‑play installs. Typical coverage required 1–2 APs per store, rollout finished in under two months, and central monitoring with automated alerts made day‑to‑day management take minutes. After a year and 700+ APs deployed, only two power adapters failed—delivering the reliable, low‑management WiFi the company needed.

Batteries Plus Bulbs

Giles Isham

Director of Network Operations