Case Study: Rochester Regional Health preserves hospital capacity with Datos Health

Rochester Regional Health chooses the Datos Health platform to minimize coronavirus pandemic risks

Rochester Regional Health, a $2.5 billion integrated health system serving Western New York and the Finger Lakes, needed a fast way to protect patients and healthcare workers as COVID-19 threatened to overwhelm hospital capacity. The organization turned to Datos Health and its automated remote care and telemedicine platform to support remote monitoring and isolation at home.

Datos Health implemented the solution in just 10 days, creating a dedicated cloud environment and configuring the platform for RRH’s needs. Patients and staff used the mobile app to report vitals, symptoms, and temperature, while care teams monitored everyone through a dashboard and conducted video visits; the result was better continuity of care, more efficient staff return-to-work decisions, and reduced pressure on hospitals by keeping non-severe cases out of emergency departments and inpatient facilities.

Rochester Regional Health

Bridgette Wiefling

Senior VP for the Primary Care and Ambulatory Specialty Institute