Case Study: Merchandise Warehouse Co. achieves greater inventory accuracy and operational efficiency with Datex Corporation

Merchandise Warehouse Co - Customer Case Study

Merchandise Warehouse Co., a long-running 3PL cold storage warehouse operator, needed a new warehouse management system to eliminate paperwork, improve real-time visibility, increase accuracy, and better support complex customer requirements. The company also needed rugged mobile devices for cold storage use, and it selected Datex Corporation’s Datex FootPrint WMS along with Zebra OMNII XT15 handhelds.

Datex Corporation implemented a workflow-based, Microsoft-based WMS with mobile computing, EDI, reporting, billing automation, pallet tracking, temperature monitoring, and customer web access. The result was streamlined operations, a reduction of one customer service position, less billing paperwork and error correction, faster onboarding, and inventory accuracy improving from 98.6% to 99.9%.

Merchandise Warehouse Co

Scott Whiting

Vice President and General Manager