Case Study: Eskimo Cold Storage achieves improved inventory accuracy and customer service with Datex Corporation

Eskimo Cold Storage Satisfies Customers with New Computer System

Eskimo Cold Storage, a 125,000-square-foot frozen food warehousing facility serving the poultry industry in Gainesville, GA, was struggling with an in-house inventory system that produced inaccurate counts and hurt customer satisfaction and business reputation. The company needed a fast replacement, and turned to Datex Corporation and its 3PL WMS solution to quickly restore inventory accuracy and service quality.

Datex Corporation implemented a rule-based warehouse management system that gave Eskimo real-time visibility into inventory, product status, and location, while supporting putaway, picking, and task execution on desktop or handheld devices. Datex also provided remote and on-site training and support, enabling Eskimo to go live in about 45 days; the result was less paperwork, less time searching for products, improved productivity and quality, and better customer service.

Eskimo Cold Storage

Karen Reece

VP