Case Study: Large Financial Services Company achieves 5X review efficiency and 20% higher fraud detection with DataVisor

Large Financial Services Company - Customer Case Study

Large Financial Services Company, which operates 900+ U.S. retail locations, faced slow, inaccurate decision-making and high operational overhead due to fragmented data and inefficient manual review processes. To build a more customer-focused experience and improve fraud controls, they turned to DataVisor and adopted DataVisor’s Knowledge Graph and Case Management tools.

DataVisor implemented its Knowledge Graph and Case Management solutions to surface hidden patterns in real time and enable rapid, contextual decision-making. The deployment improved operational efficiency by 5X, increased fraud detection by 20% with 95% accuracy, and reduced overhead and fraud losses through faster, highly accurate reviews.