Case Study: Top delivery services company achieves 60% detection uplift and >$4M fraud savings by stopping fake-account shipping fraud with DataVisor

DataVisor Empowers Fortune 500 US-Based Shipping Company to Detect Fraud Fast and Early

Top Delivery Services Company, a Fortune 500 U.S.-based shipping firm processing billions of packages annually, was hit by identity theft and large-scale fake account registrations that rerouted packages, issued fraudulent hold requests, and spammed or tracked shipments. To stop these sophisticated attacks early, the customer partnered with DataVisor and deployed DataVisor’s AI-powered dVector/platform, which uses unsupervised machine learning to detect fraud at signup and across channels.

DataVisor’s solution proactively blocked mass-registered fake accounts, detected fraudulent reroute and hold requests, and enabled automated blocking, quarantine, and bulk decisioning for faster reviews. The deployment produced a 60% detection uplift, a 40% increase in review efficiency, caught many fraudulent accounts roughly 30 days earlier, and saved the customer more than $4M in fraud losses.