Case Study: Canada Cartage achieves unified communications across 25 locations, reducing costs and improving call quality with DatAvail

Transportation Leader Stays Connected

Canada Cartage, Canada’s largest provider of outsourced trucking fleets and last‑mile logistics, faced communications strain across its 25 offices: an IP PBX at capacity, a mix of systems and protocols, escalating costs and poor call quality. To address this, Canada Cartage engaged DatAvail to deploy a unified communications solution, standardizing tools across locations (including Microsoft Office Communications Server).

DatAvail implemented a secure, reliable platform for voice, chat and online meetings that bridged all sites as one, lowering long‑distance and travel costs and reducing reliance on hardware PBX and separate directories. The DatAvail solution improved call quality, cut training needs through consistency, and delivered measurable operational cost reductions across Canada Cartage’s network.

Canada Cartage