Case Study: Small Business Computer Services Company achieves improved stability and 24x7 database coverage with DatAvail

Small Business Computer Services Company - Customer Case Study

Small Business Computer Services Company turned to Datavail Database Services to address recurring database challenges: improve the quality of database administration, provide 24x7 coverage (including weekends/holidays), reduce staff turnover and burnout, and redeploy or augment on‑staff resources.

Datavail implemented remote database management, upgrades and migrations, assessments/health checks and performance tuning supported by a Service Delivery Manager, a dedicated US DBA and offshore DBAs. As a result, the company reported greatly improved DBA coverage, expertise, availability, environment quality, reliability and performance, the ability to refocus staff on core business activities, and realized 0–5% cost savings.