Case Study: Small Business Computer Services Company achieves 24x7 DBA coverage and renewed business focus with Datavail

Small Business Computer Services Company - Customer Case Study

Small Business Computer Services Company engaged DatAvail Database Services to address gaps in database administration quality, gain reliable 24×7 coverage (including weekends and holidays), and free internal staff to focus on core business rather than technology. The company sought to redeploy or augment on‑staff resources and get consistent, expert DBA support.

DatAvail delivered remote database management, database assessments and health checks, and staffed dedicated US and offshore DBAs to provide continuous support. As a result, DatAvail dramatically improved DBA coverage and expertise, enabled reallocation of internal staff, and gave the customer the ability to concentrate on business priorities—24×7 coverage and “dramatically improved” DBA capability were reported in the TechValidate survey.