Case Study: Roche Bros. Supermarkets achieves dramatic database availability and 24×7 coverage with Datavail Database Services

Roche Bros. Supermarkets - Customer Case Study

Roche Bros. Supermarkets, a large enterprise retailer, was struggling to focus on its core business because of database management gaps and the need for reliable 24×7 coverage (weekends/holidays). To address this, they engaged DatAvail (Datavail Database Services) for managed database services including remote database management, assessments/health checks, and performance tuning.

DatAvail delivered a mix of remote management, proactive health assessments, performance tuning, and dedicated US and offshore DBAs under a Service Delivery Manager, providing true round‑the‑clock coverage. As a result, Roche Bros. reported dramatically improved DBA coverage and expertise, better database availability, reliability, performance and environment quality — and “no database interruptions” since retaining DatAvail.

Roche Bros. Supermarkets

John Lauderbach

VP Information Technology