Case Study: Enterprise Professional Services Company achieves dramatically improved DBA coverage and reliability with Datavail Database Services

Professional Services Company Dramatically Improves DBA Coverage

Enterprise Professional Services Company engaged Datavail Database Services to lower costs, improve database administration quality, and secure better 24×7 coverage for their production systems. The company used Datavail’s managed database offerings — including remote database management, upgrades and migrations, assessments/health checks, and performance tuning — to address gaps in DBA support and disaster recovery.

Datavail provided dedicated US and offshore DBAs, a service delivery manager, and remote operations that maintained production plus two standby databases and delivered a script to clone production to test. As a result, the company reported dramatically improved DBA coverage, expertise and reliability, greatly improved database availability, and overall improvements in environment quality and performance, according to the TechValidate survey of Datavail customers.