Case Study: Netsmart Technologies achieves 24×7 database coverage and dramatically improved reliability with Datavail

Netsmart - Customer Case Study

Netsmart engaged DatAvail's Database Services to address gaps in database administration quality, provide 24×7 coverage (including weekends and holidays), and reduce staff turnover and burnout. Netsmart specifically used DatAvail for remote database management and database assessments/health checks.

DatAvail delivered a managed database solution with dedicated US and Tier‑3 offshore DBAs, an operational offshore team, and ongoing health checks, which dramatically improved DBA coverage and expertise. As a result, Netsmart reports greatly improved database availability, environment quality, reliability, and improved performance, while retaining on‑staff resources.

Netsmart