Case Study: Communications Equipment Product Development Company achieves streamlined quote-to-order and sub-30-minute quoting with Datavail CPQ on Oracle ERP Cloud

Moves to fully integrated Configure Price Quote Solution

Communications Equipment Product Development Company, a global provider of networking and communication equipment with roughly $529M in revenue, faced a brittle 21-year-old Baan ERP landscape, multiple legacy point solutions, error-prone spreadsheets, and manual quote-to-order processes that hindered BOM configuration, pricing discipline, approvals and remote work during COVID. To modernize, they engaged Datavail to implement Oracle’s ERP Cloud foundation and a fully integrated Configure Price Quote solution (Datavail’s CPQ for ERP Cloud Service, CPQ Multisource Document and Creation Cloud Service).

Datavail deployed its Unified Implementation Methodology (a hybrid Agile/Waterfall approach) to configure, validate and migrate the CPQ and ERP Cloud integrations, implement guided selling, automated configurations, approval workflows and training. The Datavail solution shortened the sales cycle from a multi-day process to under 30 minutes, drove a significant increase in quotes per month, improved deal profitability and consistency of re-quotes, lowered operational costs by connecting front and back offices, and enabled faster rollouts of new products and services.