Case Study: Medium Enterprise Retail Company achieves 24x7 DBA coverage and shifts to strategic initiatives with DatAvail

Midsized Retail Company Shifts DBA Focus from Operational to Strategic Introduction

Medium Enterprise Retail Company engaged DatAvail to address gaps in Microsoft SQL coverage and reduce on‑staff burnout by shifting operational DBA tasks to an external provider. The customer sought 24×7 monitoring (including weekends/holidays), the ability to redeploy or augment staff, and to free their on‑site DBA to focus on more strategic projects.

DatAvail implemented 24×7 managed database services—remote database management, upgrades/migrations, assessments/health checks and performance tuning—which gave the customer continuous monitoring and rapid response. As a result, DatAvail dramatically improved DBA coverage, database availability and reliability, increased database quality and expertise, and enabled the company to reallocate staff resources and shift its on‑site DBA to strategic initiatives.