Case Study: Medium Enterprise Transportation Services Company achieves 24/7 database coverage and improved availability, reliability, and performance with Datavail Database Services

Medium Enterprise Transportation Services Company - Customer Case Study

Medium Enterprise Transportation Services Company engaged Datavail Database Services after identifying a need for better database coverage—specifically 24×7 support including weekends and holidays—to reduce costs and improve the quality of their database administration. The company chose Datavail’s managed database services to address these challenges.

Datavail implemented remote database management along with upgrades and migrations, database assessments and health checks, and performance tuning, supported by dedicated US and offshore DBAs and a service delivery manager. As a result, Datavail delivered improved round‑the‑clock coverage, greatly improved DBA coverage and expertise, and measurable gains in database availability, reliability, environment quality, and performance according to the TechValidate survey.