Case Study: Medium Enterprise Retail Company achieves 24×7 DBA coverage and improved database quality with Datavail

Medium Enterprise Retail Company - Customer Case Study

Medium Enterprise Retail Company engaged Datavail to address gaps in database coverage and provide backup to its internal DBA, seeking 24×7 support including weekends and holidays. The customer relied on Datavail for Microsoft SQL remote database management, upgrades and migrations, assessments and health checks, and performance tuning.

Datavail delivered 24×7 managed DBA services and ongoing remote administration, resulting in greatly improved DBA coverage and improved DBA expertise, database availability, quality, and reliability. The customer reported improved round‑the‑clock coverage and higher-quality database administration, rating DBA coverage as “greatly improved” and other areas as “improved.”