Case Study: Medium Enterprise Retail Company achieves 24x7 database availability and 10–25% cost savings with DatAvail

Medium Enterprise Retail Company - Customer Case Study

Medium Enterprise Retail Company engaged DatAvail Database Services to address gaps in database administration quality, achieve reliable 24×7 coverage (including weekends and holidays), and reduce on‑staff turnover and burnout. The retailer selected DatAvail for remote database management as well as database upgrades and migrations to stabilize operations and ensure continual support.

DatAvail deployed a mix of dedicated US DBAs, offshore Tier 3 DBAs, an operational offshore team, and structured service delivery and project management to provide around‑the‑clock coverage. As a result, the company reported dramatically improved DBA coverage and expertise, greater database availability, reliability and performance, and lowered administration costs—saving an estimated 10–25%—with DatAvail keeping their systems running around the clock.