Case Study: Medium Enterprise Retail Company achieves 24×7 DBA coverage and dramatically improved database administration with DatAvail Database Services

Medium Enterprise Retail Company - Customer Case Study

Medium Enterprise Retail Company was facing gaps in database administration quality and 24×7 coverage for its critical web database, so it engaged DatAvail Database Services for managed database support. The customer used DatAvail’s remote database management and 24×7 managed services to improve coverage and reliability, noting that DatAvail helped them sleep better knowing support is available.

DatAvail implemented remote DB management, database upgrades and migrations, health checks, and performance tuning with dedicated US and offshore DBAs and a service delivery manager. As a result, DatAvail delivered dramatically improved DBA coverage and expertise, better round‑the‑clock coverage, and materially higher database environment quality and administration—measured as improved DBA coverage, improved DBA expertise, and improved overall database administration quality.