Case Study: Medium Enterprise Retail Company cuts DBA costs and boosts database performance with DatAvail

Medium Enterprise Retail Company - Customer Case Study

Medium Enterprise Retail Company engaged DatAvail to tackle rising database costs, limited DBA expertise, and insufficient 24×7 coverage. The retailer used DatAvail Database Services for remote database management, upgrades and migrations, health checks, and performance tuning to lower costs, improve administration quality, and secure weekend/holiday support.

DatAvail deployed a managed DBA model with dedicated US and offshore DBAs and a Service Delivery Manager to provide continuous monitoring, tuning, and upgrades. As a result, DatAvail lowered database administration costs, dramatically improved DBA coverage and expertise, and greatly enhanced database availability, reliability, environment quality, and performance—allowing the company to focus more on its core business.