Case Study: Medium Enterprise Insurance Company achieves 24x7 database coverage and improved performance with Datavail Database Services

Medium Enterprise Insurance Company - Customer Case Study

Medium Enterprise Insurance Company engaged Datavail when it needed better database coverage and the ability to redeploy or augment on‑staff resources. The insurer sought 24×7 coverage (including weekends and holidays) and evaluated Datavail Database Services to address those needs.

Datavail implemented its managed database services—providing a Service Delivery Manager, dedicated US and offshore DBAs (including Tier 3 offshore support) and around‑the‑clock operational coverage. As a result, Datavail enabled improved DBA coverage and expertise, higher database availability, reliability, performance and environment quality, and the reallocation of internal staff resources to other priorities.