Case Study: Medium Enterprise Energy & Utilities Company achieves improved database availability and 24×7 coverage with Datavail Database Services

Medium Enterprise Energy & Utilities Company - Customer Case Study

Medium Enterprise Energy & Utilities Company engaged DatAvail for DatAvail Database Services to improve database administration quality, gain 24×7 coverage (including weekends/holidays), reduce staff turnover and burnout, and let the business focus on core operations. The company relied on DatAvail’s remote database management, upgrades and migrations, assessments/health checks, and performance tuning.

DatAvail implemented remote monitoring (including delta monitoring), a mix of US and India DBA resources, and off-hours SQL Server upgrades to reduce vulnerabilities and proactively manage capacity. As a result, DatAvail dramatically improved DBA coverage and expertise, greatly improved database availability, environment quality and reliability, improved performance, saved time and resources, and delivered a measured 0–5% cost reduction.