Case Study: Medium Enterprise Computer Services Company achieves 10–25% cost savings and improved 24×7 database reliability with Datavail

Medium Enterprise Computer Services Company - Customer Case Study

Medium Enterprise Computer Services Company needed to lower costs, improve database administration quality, provide 24×7 coverage, and reduce staff turnover and burnout. To address these challenges they engaged Datavail's Database Services for remote database management and ongoing Oracle operations support.

Datavail implemented remote database management with dedicated US and offshore DBAs plus a Service Delivery Manager and project support, enabling the customer to reallocate internal staff and focus on core business. As a result, the company reported lower database administration costs (saving 10–25%), improved DBA coverage and expertise, enhanced database availability, quality, reliability (greatly improved), and better performance.