Case Study: Large Enterprise Food Company achieves 24×7 DBA coverage and improved database reliability with DatAvail

Large Enterprise Food Company - Customer Case Study

Large Enterprise Food Company engaged Datavail Database Services to solve persistent operational challenges: they needed better 24×7 coverage (including weekends/holidays), wanted to reduce on‑staff turnover and burnout, and sought to redeploy and augment their internal DBAs so their team could focus on system design and architecture rather than routine administrative tasks.

Datavail implemented a managed database services program—providing remote database management, upgrades and migrations, assessments and health checks, performance tuning, and patching/cloning with dedicated US and offshore DBAs and a service delivery manager. As a result, Datavail greatly improved DBA coverage and round‑the‑clock availability, helped retain on‑staff resources, and measurably improved database availability, environment quality, reliability and performance.