Case Study: Kount achieves 24×7 coverage, 10–25% cost savings, and improved database performance with Datavail Database Services

Kount - Customer Case Study

Kount, Inc., a small financial‑services company, engaged DatAvail to address database operations challenges: they wanted to focus on their business rather than day‑to‑day technology, gain 24×7 coverage (including weekends/holidays), and reduce on‑staff turnover and burnout. Kount contracted DatAvail Database Services for remote database management, database assessments/health checks, and performance tuning.

DatAvail implemented managed remote DBA services — providing a Service Delivery Manager, a dedicated Tier 3 offshore DBA and an operational offshore DBA team — to deliver 24×7 monitoring, assessments and tuning. As a result, Kount reported dramatically improved DBA coverage, availability, reliability and performance, greatly improved database environment quality and expertise, retained on‑staff resources, and realized 10–25% savings on database administration costs.

Kount

Brian Jankowski

IT Manager